The prescription matches your programme
Your medicine is arranged within the agreed package quantity, with no extra medicine charge.
How it works
From your first message to week twelve — here is exactly what happens.
No mystery, no waiting to find out what you signed up for. Seven steps, in order, with who does the work at each one. Most of it is not your job.
- 7 steps
- from first message to week twelve
- 3 of 7
- are the only steps that need anything from you
- 12 weeks
- of active care, not a one-off consultation
The whole journey, at a glance
Colour shows who is doing the work. Three steps need you. The rest is your coordinator and your doctor.
- You3 of 7 steps
- Answer questions, be available for the sample and the call.
- Your care coordinator3 of 7 steps
- Books, chases, checks and follows up so you do not have to.
- Your doctor1 of 7 steps
- Decides suitability, medicine, brand and dose. Independently.
Step by step
What each step actually involves
- Step 1You2 minutes · free
Take the free health check
Answer a few questions about your weight history, health conditions and what you have already tried. You find out whether a doctor review is worth your time before spending anything.
Nothing is charged, and no medicine is discussed at this stage.
- Step 2YouSame day
Choose your programme and activate
Pick the programme you want and pay for it. Within minutes a named care coordinator introduces themselves on WhatsApp and stays with you for the full 12 weeks.
Activating a programme does not activate a prescription. It starts your care, and your doctor decides the rest.
- Step 3YouAbout 10 minutes
Share your medical history
Consent and a medical questionnaire arrive on WhatsApp. You list your current medicines, allergies, existing conditions and any previous injection use. This is what the doctor reads before meeting you.
Be complete rather than flattering here — it is the single biggest input into whether treatment is safe for you.
- Step 4Your care coordinatorTypically 2–4 days
Blood tests, collected at home
Your coordinator books a home-collection slot with Healthians or Thyrocare, sends you the preparation instructions, and tracks the reports until every one of them has arrived.
The laboratory charges for this panel separately. You are told the cost up front, and you never travel to a collection centre.
- Step 5Your doctorOnce all reports are in
Meet your doctor
Only after every required report is available does the consultation happen. The doctor reviews your questionnaire and your results, talks to you, and decides whether treatment is appropriate — and if so, which medicine, brand and dose.
The doctor may also decide that treatment is not right for you, or ask for more information first. That outcome is a real one, and we tell you plainly.
- Step 6Your care coordinatorTypically 1–3 days after the consult
Medicine arranged, first dose guided
If a prescription is issued, the exact prescribed medicine is arranged through Tata 1mg — no substitution, no brand or strength change. On arrival your coordinator checks the product, seal, strength and expiry, then a trained clinical professional walks you through your first dose and the device.
Nobody at ZentraHealth will ever change your medicine, brand, strength or dose. Only your doctor can.
- Step 7Your care coordinatorWeeks 2–12
Twelve weeks of active care
Dietitian consultations, your personalised Indian meal plan, weight and symptom tracking, regular coordinator follow-up, and fast escalation to the clinical team if something feels wrong. The programme ends with a review of what changed and what to do next.
This is the part most people skip when they buy medicine alone, and it is the part that decides whether the first months are worth anything.
The honest part
Three things can happen at the doctor step
Buying a programme buys you care, not a prescription. Here is every outcome, including the one nobody likes to advertise.
The doctor prescribes something different
If the brand, strength or quantity changes the cost, we explain the difference and adjust your payment under the approved terms before anything is arranged. Nothing moves without your agreement.
The doctor holds or does not approve treatment
The doctor may need more information, or may decide treatment is not appropriate for you. Medicine is not arranged, and your coordinator follows the approved clinical and refund policy rather than improvising a remedy.
What the programme covers
Shown for Standard — ₹3,999/month, ₹11,997 for 3 months
- Agreed local generic semaglutide, only when prescribed and within the package quantity
- Doctor consultation after your required reports are complete, with a prescription if medically appropriate
- 3 dietitian consultations across the 3-month programme
- Personalised Indian meal plan
- Weekly weight and symptom tracking
- Fortnightly care-coordinator follow-up
- First-dose and medicine-use guidance by a trained clinical professional
- Escalation of medical concerns to the clinical team
What is charged separately
Told to you before you pay, never after
- Blood tests and home-collection charges, billed by the laboratory
- Hospital, emergency or procedure costs
- Supplements or medicines outside the agreed package
- Treatment beyond three months
- Extra medicine quantity, a changed brand, or a prescription beyond the agreed package inclusion
Pre-treatment blood tests are required before your doctor consultation and are charged separately by the laboratory. We arrange home collection through Healthians or Thyrocare and tell you the panel cost before you activate a package.
Questions people ask before starting
Why do the blood tests come before the doctor consultation?
Because the consultation is where treatment is decided, and that decision needs your results. Booking the doctor first would only mean a second appointment. Your reports are collected at home and checked against the required panel before the consultation is booked.
How long does it take before I can start treatment?
Most people move from activation to a guided first dose in one to two weeks. The pace depends on how quickly the laboratory returns every required report and on doctor availability. We do not shorten it by skipping reports.
Do I have to travel anywhere?
No. The blood sample is collected at home through Healthians or Thyrocare, the consultation happens remotely, and medicine is delivered to you. Your care coordinator and dietitian work with you on WhatsApp.
What if the doctor does not approve treatment?
That is a real outcome and we say so before you pay. Medicine is not arranged, your coordinator explains the doctor's reasoning, and the approved clinical and refund policy applies. Nobody at ZentraHealth will improvise a workaround.
Can my care coordinator change my dose if I feel unwell?
No, and this is deliberate. Coordinators record what you report and escalate it to the clinical team. Only a doctor can change a medicine, brand, strength or dose.
Are the blood tests included in the package price?
No. The pre-treatment panel is charged separately by the laboratory. You are told the cost before you activate a package, never after.
Step one takes two minutes and costs nothing.
Find out whether a doctor review is worth your time before you spend anything. 7 steps later you are twelve weeks into a plan that someone is actually watching.
ZentraHealth coordinates doctor-reviewed care. Suitability, medicine, brand and dose are decided independently by a qualified doctor, and no weight-loss result is guaranteed. See our medical disclaimer.