Frequently asked questions

Yes. The GLP-1 Suitability Check is free and helps you understand whether doctor review may be appropriate.

Your answers are saved privately. ZentraHealth reviews your information and helps you understand possible next steps.

Yes. You can use the education pages and GLP-1 Suitability Check to learn before deciding whether to continue.

The result is an initial screen, not a diagnosis or final medical decision. A qualified doctor makes treatment decisions after evaluation.

Medical weight-health decisions should involve qualified professional guidance, especially when health history, current medicines, or symptoms are relevant.

No. ZentraHealth does not automatically provide medication or guarantee access.

No. Prescriptions are never guaranteed and depend on medical evaluation and doctor judgement.

Treatment decisions, prescriptions, and follow-up recommendations are made by qualified medical professionals after evaluation.

₹3,999 per month for 3 months, billed monthly — ₹11,997 in total. You start with month 1 today; months 2 and 3 are billed via secure payment links on WhatsApp. Premium is ₹35,000 and Elite is ₹65,000, each billed as a single payment for the full 3-month programme.

Yes, when a doctor prescribes it. Each programme covers a medicine pathway — local generic semaglutide on Standard, innovator semaglutide on Premium, tirzepatide on Elite — within the brand category and quantity agreed for that programme. A different brand, a larger quantity, or a prescription outside that inclusion is not covered, and if the doctor's prescription changes the cost we explain the difference before any medicine is arranged.

The pre-treatment laboratory panel, which the laboratory bills you directly. We arrange home collection through Healthians or Thyrocare and tell you the panel cost before you activate a programme. Hospital or emergency costs, supplements, treatment beyond three months, and medicine outside the agreed package are also not included.

The agreed prescribed medicine when a doctor prescribes it, the doctor consultation once your required reports are complete, dietitian consultations and a personalised Indian meal plan, weekly support check-ins, progress tracking, side-effect education and escalation guidance, and care coordinator support.

No. Blood tests are separate and only needed if recommended by a doctor.

Extra consults are separate. Any additional cost should be shared before you commit.

ZentraHealth provides side-effect education and escalation guidance. Medical treatment for symptoms should be handled by qualified professionals.

During weight loss, some lean mass loss can occur along with fat loss. Protein guidance, strength habits, and tracking help users discuss healthier strategies with their care team.

Severe abdominal pain, persistent vomiting, severe dehydration, chest pain or breathing difficulty, fainting, confusion, or allergic symptoms should be escalated urgently.

No. For urgent or life-threatening symptoms, call local emergency services or go to the nearest emergency department immediately.

Eligibility answers are used for care navigation and doctor-guided support. Sensitive information should be handled carefully.

You can email support@zentrahealth.in or use WhatsApp support through ZentraHealth contact links.

Yes. After a successful GLP-1 Suitability Check submission, you can continue on WhatsApp for next-step support. WhatsApp support is not for emergencies.

Contact support@zentrahealth.in. Some information may need to be retained for legal, clinical, security, or record-keeping reasons.